EU Countries and Return Items.

EU Countries and Return Items. You must contact Bigatmo BEFORE SENDING any Return Items Back to us. This is to avoid unnecessary charges. Since Brexit, the rules around shipping have changed. Everything that is shipped or returned to Bigatmo from any European country must now be accompanied by all the correct paperwork. Returns paperwork must be filled out ONLY with our guidance. If a parcel is shipped without the correct paperwork you will incur charges. Bigatmo will not be liable for these charges. To avoid any unnecessary issues, you must contact us to arrange for your return to be shipped properly with the correct paperwork.

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Is my payment to Bigatmo secure?

Yes, it is. You’ll notice our URL starts with https which means the connection between yourself and the Bigatmo website is encrypted. No payment details are stored on our servers once the payment has been completed. For more information on privacy, visit our privacy policy.

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