EU Countries and Return Items.

EU Countries and Return Items. You must contact Bigatmo BEFORE SENDING any Return Items Back to us. This is to avoid unnecessary charges. Since Brexit, the rules around shipping have changed. Everything that is shipped or returned to Bigatmo from any European country must now be accompanied by all the correct paperwork. Returns paperwork must be filled out ONLY with our guidance. If a parcel is shipped without the correct paperwork you will incur charges. Bigatmo will not be liable for these charges. To avoid any unnecessary issues, you must contact us to arrange for your return to be shipped properly with the correct paperwork.

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How quickly do you ship orders?

In most cases orders will be shipped within 1 working day, however prescription orders will take 3-4 weeks from the time we complete your order.

Shipping is free worldwide on all sunglasses and finished prescription eyewear.

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