How do I know if my Bigatmos are covered under warranty?

You’ll need to check the warranty guidelines below.

The Bigatmo warranty

All Bigatmo eyewear is warranted for two years from the date of purchase against breakage due to material, workmanship or manufacturer defects. Where possible we will endeavour to repair the product and, if this is not possible, we will provide you with a replacement product.

Coverage is valid only with proof of purchase from an Authorized Bigatmo Dealer. The Bigatmo warranty does not cover accidental damage, scratched lenses or general wear and tear. Please refer to the Care section. Any alteration of Bigatmo products (including the fitting of non-Bigatmo prescription lenses) will invalidate this warranty.

This warranty is given by Bigatmosphere Limited a company incorporated and registered in England and Wales with company number 05842452 whose registered office is at:
89 King Street
Maidstone, Kent
ME14 1BG.

For Warranty claims please contact Bigatmo Customer Services on +44 (0)1622 844030 or by email to [email protected]

For further information on our returns procedure please see our Terms & Conditions

Additional Services

In addition to the Bigatmo warranty, additional services might be available for a nominal charge. For more details please contact your Authorized Bigatmo Dealer or contact Bigatmo Customer Service on +44 (0)1622 844030.

Scratched lenses are not covered under the Bigatmo warranty policy but replacement lenses can be purchased through your local Authorized Bigatmo Dealer.

For general information on your product and our warranty policy please contact Bigatmo Customer Service

+44 (0)1622 844030. We will help you determine the best course of action for your warranty claim.

Your legal rights under applicable national law governing the sale of consumer goods are not affected by this warranty.

Back To All FAQs